[lumberjack]

https://www.theguardian.com/business/201...m-accounts

TSB admits 1,300 customers lost money from accounts

MPs talk of ‘Truly Shambolic Bank’ as chief says 400-500 customers are quitting daily since botched IT switch

TSB has admitted that 1,300 customers had money stolen from their accounts – in some cases their life savings – by fraudsters exploiting the bank’s recent IT meltdown.

The bank’s embattled chief executive, Paul Pester, also disclosed that the number of people quitting the bank in the wake of the botched IT upgrade was running at 400 to 500 a day, and currently totalled 12,500 since the problems first emerged in late April.

During often heated exchanges with MPs on the Treasury select committee on Wednesday afternoon, Pester and two other executives, TSB chair Richard Meddings and Miquel Montes, chief operations officer of parent company Sabadell, were lambasted for paying “pitiful, embarrassing, cringeworthy” levels of compensation to victims of the fiasco.

They were asked “Why are you still in your job?” and “Can we be certain that some heads are going to roll?”
Nicky Morgan, Conservative MP and chair of the committee, told Pester at the end of the hearing that TSB had “unfortunately earned the epithet ‘Truly Shambolic Bank’”.

Ja pierdziele. Nie ma to jak zaufać bankowi i stracić oszczędności całego życia.

Ciekawe jak zostaną pociągnięci do odpowiedzialności. Ja bym zlicytował majątki tych bankierów i oddał je stratnym klientom.